Privacy Policy

Your privacy is critically important to SKF MultiSolutions, LLC, the operator of IndieListDigital.com and the BD&A platform ("Service"). This Privacy Policy describes how SKF MultiSolutions, LLC ("we," "us," or "our") collects, uses, stores, shares, and protects your information when you use our Service.

By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use the Service.

1. Information We Collect

We collect various types of information from and about users of our Service, including:

1.1. Information You Provide Directly to Us:

• Account Information: When you register for an account, we collect personal details such as your name, email address, and password.
• Business User Information: If you are a Business User, we collect information about your business, including business name, contact person, business address (including P.O. Box if applicable), phone number, email address, description of services/products, pricing, and details about your promotions and discount offers.
• Consumer Preference Information: If you are a Consumer, you may explicitly state your interest in specific products or services and desired discounts in your account profile or dashboard. We collect this information to facilitate discount matching.
• Communications: When you communicate with us (e.g., customer support inquiries, feedback), we collect the content of your communications and any contact information you provide.
• Payment Information: For Business Users subscribing to paid plans, we collect payment information (e.g., credit card details) through a secure third-party payment processor. We do not directly store your full payment card details on our servers.

1.2. Information We Collect Automatically:

• Usage Data: We collect information about your interactions with the Service, such as the pages or content you view, the features you use, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Device Information: We may collect information about the device you use to access the Service, including the hardware model, operating system, unique device identifiers, and mobile network information.
• Log Data: Our servers automatically record information that your browser sends whenever you visit our Service. This may include your Internet Protocol (IP) address, browser type, browser version, and other statistics.
• Location Data: We may collect precise or approximate location data from your device if you enable location services for features like searching by zip code.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Maintain the Service: This includes operating the business directory, enabling business listings, and managing user accounts.
• To Process Transactions and Subscriptions: For Business Users, to process payments for your chosen Subscription Plan and manage your recurring billing.
• To Facilitate Discount Matching and Notifications: To automatically detect and match Consumer interests with Business User discount offers and send email notifications to relevant Consumers.
• To Improve and Personalize the Service: To understand how users interact with our Service, develop new features, and tailor the user experience (e.g., relevant search results, personalized offers).
• To Communicate With You: To send you service-related notifications, updates, security alerts, and support messages. We may also send you marketing and promotional communications about our services or those of our partners, from which you can opt-out.
• For Analytics and Research: To analyze usage trends, measure the effectiveness of our advertising, and conduct research to enhance our Service.
• To Ensure Security and Prevent Fraud: To protect our Service, users, and SKF MultiSolutions, LLC from fraud, unauthorized access, and other security issues.
• For Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information

We may share your information in the following situations:

With Other Users (for Service Functionality):

• Business Users: Your business listing, promotions, and discount offers will be publicly visible to Consumers and other Service visitors.
• Consumers: Your stated discount interests may be used to facilitate automated email notifications matching you with Business User offers. We do not directly share your personal contact information (like email) with Business Users unless you explicitly choose to interact with them directly off-platform.

With Third-Party Service Providers:

We may employ third-party companies and individuals to facilitate our Service, provide Service-related services (e.g., maintenance, database management, web analytics, payment processing, email delivery), or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

For Legal Reasons:

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). We may also disclose your information in the good faith belief that such action is necessary to:

• Comply with a legal obligation.
• Protect and defend the rights or property of SKF MultiSolutions, LLC.
• Prevent or investigate possible wrongdoing in connection with the Service.
• Protect the personal safety of users of the Service or the public.
• Protect against legal liability.

Business Transfers:

In the event that SKF MultiSolutions, LLC is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

4. Data Security

We implement reasonable technical and organizational measures designed to protect the security of your Personal Data from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

5. Data Retention

We retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, including for the period we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).

When we have no ongoing legitimate business need to process your Personal Data, we will either delete or anonymize it or, if this is not possible (for example, because your Personal Data has been stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible.

6. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access – You have the right to request copies of your Personal Data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your Personal Data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your Personal Data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy. We will respond to your request within a reasonable timeframe.

7. Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. We will also inform you via email and/or a prominent notice on our Service, prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes.